In the body of the string I have "From" set to my account name, and "To" is set to my cell phone number.
When I place the call my cell phone rings with my account phone number displayed as the caller. When I answer the call I want to be able to speak into my laptop microphone and hear it on the cell phone, and speak into my cell phone and hear it in my headphones.
Instead, once I pick up the call it's as if I've dialed my work office, a number I did not provide anywhere, not in the request body and not in my settings for my ring central account, so I'm pretty baffled as to how I'm being connected to that.
Weirdly connecting to my work office phone number aside. How can I place a call from my account to a specific phone number and then talk to someone through that call?
Ultimately we want to use Ring Central in a call center app where our employees will sit at a laptop, dial a given number, and speak to the person that answers through their workstation. Is that possible?