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eddie-valdivia asked ·

Ring Central - Salesforce Lightning custom object support

We need to integrate Ring Central with our new Salesforce Lightning platform and based on the documentation provided on success.ringcental.com and on the administrator guide on the Salesforce app exchange it appears the Ring Central/Salesforce integration only supports standard Salesforce objects.  Can someone tell me if Ring Central supports custom objects in Salesforce?


Success.Ring Central Link -
https://success.ringcentral.com/knowledge/TOCArticleRendererPkb.apexp?id=kA234000000PEP0&pubstat...

Salesforce App Exchange - Administrator Guide
https://appexchange.salesforce.com/servlet/servlet.FileDownload?file=00P3A00000ZHnOAUA1


-Eddie


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Tyler Liu answered ·
We have a new way to integrate RingCentral with Salesforce which is currently in beta and not documented.

Slide: https://docs.google.com/presentation/d/1KR95z_nS1Xl3AkDHj6NeuJKNM2GRyeFP4ARSh9hhqC4/edit#slide=id.p

Video:  https://www.youtube.com/watch?v=uXZkYNVaGc0

In theory, you can do whatever Apex and VisualForce allow you to do which includes custom objects.

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