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john-doan5365 asked Tyler Liu answered

We are looking for a developer to help us build a custom API to our CRM for marketing purposes.

We are looking for a developer who is experienced with the RC system so that we can create drip SMS campaigns that are sent directly from the users Windows Softphone. Our CRM currently has SMS capabilities however it is done with short code SMS and we want the messages being sent direct from the agent so that a conversation can be started instead of answering messages that were forwarded from short code.

rest api
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Tyler Liu answered
If you want a developer from our side, we have the Professional Service to provide you with paid developer resource. Let me know if that's what you want.

If you just want to ask some specific questions, please post the question in detail. We do have API to send SMS:  https://developer.ringcentral.com/api-docs/latest/index.html#!#RefSMSMessages.html
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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys