question

hamb-16489 avatar image
hamb-16489 asked paco-vu answered

Call log Record null records

We integrated Ringcentral with webHook. In production, once we receive the Webhook notification for NOCALL we make an api call to get the calllog using session ID. We fetch this details after 5seconds of webhook notification. When we do so we get null records, but when tried later we get the data.


call logs
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1 Answer

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paco-vu answered
It takes normally from 15 to 20 seconds. So just make a bit longer delay after a call.

+ Paco
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