Issue in authorization c# SDK

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hardik-joshi6230 asked Jul 19, '17 Tyler Liu answered Jul 21, '17

Issue in authorization c# SDK

Hi, i am having issue with authorization when using c# SDK. i am using below code to get access token from c#.

using RingCentral;

rc = new RestClient("appKey", "appSecret");

var tokenResponse = rc.Authorize("username", "extension", "password");

i am getting status in tokenResponse always "waitingForActivation" whether using any appKey or appSecretKey or any user name password does not matter.

every time i am getting same response in status that "waitingForActivation".

we have already install RingCentral nuget package into our project.

please help me on it

sdk

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Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

On MacOS: press "fn + command + f2" keys
On Windows: press "Ctrl + F2" keys

Answer 1 · 2017-07-19T17:22:43Z

paco-vu answered Jul 19, '17

It should work with the following code.

await rc.Authorize("username", "extension", "password");
// get the token if you want to
var tokenString = rc.token.access_token;

+ Paco

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Answer 2 · 2017-07-20T00:57:42Z

Tyler Liu answered Jul 20, '17

Could you please post the full response message? (Including the HTTP status code and error message code).

It's not a NuGet issue as long as you can compile your app.

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Answer 3 · 2017-07-20T10:52:10Z

hardik-joshi6230 answered Jul 20, '17

Above mention error got changed after applying "await" now Its giving me below error

Request to https://platform.devtest.ringcentral.com/restapi/oauth/token failed with status code 400 (Bad Request).

ErrorResponseBody :
{
"error" : "unauthorized_client",
"error_description" : "Unauthorized for this grant type"
}

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Answer 4 · 2017-07-20T14:32:36Z

paco-vu answered Jul 20, '17

It's probably because you selected a wrong platform type for your app. If you expect to login from your server code then choose the "Server-only" type. See this reference for more details about platform type ( https://developer.ringcentral.com/library/getting-started.html#/#PlatformTypes)

Now you can create a new app with a correct platform type and try again.

+ Paco

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Answer 5 · 2017-07-21T00:57:36Z

Tyler Liu answered Jul 21, '17

You can search this forum by keyword "grant type" and check the history issues. You are not alone.

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