Get an error when trying to resend a fax through API

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question

dat-le5843 asked Jun 14, '17 Phong Vu commented Nov 1, '19

Get an error when trying to resend a fax through API

Can't resend a fax. I get the below message in the ErrorResponseBody

{

"errorCode" : "InvalidParameter",

"message" : "Parameter [originalMessageId] value is invalid",

"errors" : [ {

"errorCode" : "CMN-101",

"message" : "Parameter [originalMessageId] value is invalid",

"parameterName" : "originalMessageId"

} ],

"parameterName" : "originalMessageId"

}

rest api fax errors

1 |3000

Attachments: Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

On MacOS: press "fn + command + f2" keys
On Windows: press "Ctrl + F2" keys

Answer 1 · 2017-06-15T01:35:02Z

Tyler Liu answered Jun 15, '17 dat-le5843 commented Jun 21, '17

Which API endpoint are you invoking? Could you please post some code?

4

1 |3000

Attachments: Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

dat-le5843 commented · Jun 15, 2017 at 12:00 PM

I am using the ringcentral-csharp-client SDK.

Here is the code that fails upon trying to resend a fax. I already get the token for the RestClient prior to calling this method

private async Task<MessageInfo> ResendFax(RestClient rc, string messageId)
{
var extension = rc.Restapi().Account().Extension();

return await extension.Fax()
.Post(new FaxPath.PostParameters()
{
originalMessageId = messageId
}, new List<Attachment>());
}

It is a valid message id as I can get the call log for it via

var extension = _restClient.Restapi().Account().Extension();
return extension.MessageStore(requestId).Get().Result;

0 ·

Tyler Liu ♦ commented · Jun 16, 2017 at 02:51 AM

Frankly speaking, I have never tried resending fax. Let me take a look.

0 ·

Tyler Liu ♦ commented · Jun 17, 2017 at 04:24 AM

It turns out that send fax is multipart/mixed while resend fax is application/json. So you cannot reuse the send fax code to resend fax.

Please try the following:

var messageInfo = rc.Post<MessageInfo>(Restapi().Account().Extension().Fax().Endpoint(), new { originalMessageId = messageId });

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dat-le5843 commented · Jun 21, 2017 at 07:40 PM

Thanks! That worked for me, with the exception of small change

rc.Post<MessageInfo>( rc.Restapi().Account().Extension().Fax().Endpoint(),
new {originalMessageId = messageId});

0 ·

Answer 2 · 2019-11-01T07:34:36Z

Ramakrishna Reddy G answered Nov 1, '19 Phong Vu commented Nov 1, '19

How can we get messageId in Fax call?.

1

1 |3000

Attachments: Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Phong Vu ♦♦ commented · Nov 01, 2019 at 02:58 PM

This is the response after you send a fax message:

HTTP 200 OK

{
  "uri" : "https://platform.ringcentral.com/restapi/v1.0/account/691748004/extension/691748004/message-store/1277646004",
  "id" : 1277646004,
  "to" : [ {
    "phoneNumber" : "+18774880001",
    "messageStatus" : "Queued"
  }, {
    "phoneNumber" : "+18004778345",
    "messageStatus" : "Queued"
  } ],
  "type" : "Fax",
  "creationTime" : "2016-06-14T13:38:06.000Z",
  "readStatus" : "Unread",
...

The id is the messageId you are looking for. See more from the API reference

0 ·

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