I have created subscription using webhook and i am getting response. i need call record Id in the response.

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hambrise-alan asked · May 26, 2017 at 07:09 AM

I have created subscription using webhook and i am getting response. i need call record Id in the response.

I have created subscription using webhook and i am getting response as below. i need to fetch call record for this Event how can i do? please help to get it resolved.
{
"uuid": "1343368781877007566-7030373935822630719",
"event": "/restapi/v1.0/account/129965004/extension/129965004/presence?detailedTelephonyState=true",
"timestamp": "2017-05-22T12:18:50.808Z",
"subscriptionId": "83efa9c0-710a-4b06-a9fd-949834c7f713",
"body": {
"extensionId": 139055004,
"telephonyStatus": "CallConnected",
"activeCalls": [
{
"id": "PDhBLpqFMHGWlHSsd5foXioTWJVzGT3e",
"direction": "Outbound",
"from": "+16603314970",
"to": "+19158701061",
"telephonyStatus": "CallConnected",
"sessionId": "19345726003"
}
],
"sequence": 542039,
"presenceStatus": "Busy",
"userStatus": "Available",
"dndStatus": "TakeAllCalls",
"allowSeeMyPresence": true,
"ringOnMonitoredCall": false,
"pickUpCallsOnHold": false
}
}

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Answer 1 · 2017-05-26T17:20:09Z

ak answered · May 26, 2017 at 05:20 PM

You could use Call-Log API filtered by ' sessionId' to match the Presence events ( Push notifications ) when you receive using webhooks.

For ex:

You could use the sessionID from the webhook push notifications above ( 19345726003 ) to make an API call to Call - Log endpoint as below:

Request


GET /restapi/v1.0/account/~/extension/~/call-log?sessionId=19345726003

Note: ( ~ ) tilde refers to the extension assigned to the account logged-in within the current session

If you would like to receive the account level call logs kindly use:

/restapi/v1.0/account/~/call-log?sessionId=19345726003

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Answer 2 · 2017-05-27T15:15:09Z

hambrise-luke-alan-j answered · May 27, 2017 at 03:15 PM

SessionID is ok, but for every notification type i am getting same session ID. what shall i do.

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Answer 3 · 2017-05-30T16:48:26Z

ak answered · May 30, 2017 at 04:48 PM

The sessionID remains same across the three events if it is for a specific call, for ex:

1.) Ringing
2.) Call Connected
3.) No Call

For all the three notifications on a single call, you would receive the same sessionID for the push notifications.

May I know what is it that you are trying to achieve?

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Answer 4 · 2017-05-31T03:04:18Z

hambrise-luke-alan-j answered · May 31, 2017 at 03:04 AM

I though session Id will be same for all calls. thank you i got it.

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