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Main company number is returned as From Phone number for all phone numbers in Call log

Tags: call logs

Feb 27, 2017 at 8:37am • 1 replies • 0 likes

pratheesh-babu

When accessing call logs, for outbound calls am getting main company number as FROM phone number for all the account phone numbers instead of separate phone number.

- When we see the call log from portal we can able to see separate phone numbers.

P.S: We set to display main company number for all account phone numbers.

1 Answer

vyshakhBabji answered on Feb 27, 2017 at 3:07pm

Please use call-log API with the view=Detailed filter ,eg: /account/~/extension/~/call-log?view=Detailed . This will give you detailed information about the call-legs.
Please check Example 2 in this link :https://developer.ringcentral.com/api-docs/latest/index.html#!#RefExtensionCallLog.html

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