We want to ensure that a call recipient's caller ID will display a particular user's phone number for an incoming call, rather than the main company number. So far we have not been able to see the correct user's number appear in a recipient's caller ID, just the main company number.
We followed the example given here:
var session = webPhone.userAgent.invite('PHONE_NUMBER', { media: { render: { remote: document.getElementById('remoteVideo'), local: document.getElementById('localVideo') } }, fromNumber: 'PHONE_NUMBER', // Optional, Company Number will be used as default homeCountryId: '1' // Optional, the value of });
.... from the ring central web-phone sdk - https://github.com/ringcentral/ringcentral-web-phone, but specifying the 'from' number doesnt help.
So insight into that would be much appreciated. Thank you