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daniel-ferrara asked ·

Unable Reset at Sandbox Account Portal

I do not know my childhood nickname
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benjamin-dean answered ·
I moved this into a private conversation (since it is discussing passwords).

Have you been able to login to the Sandbox Account Portal previously or is this your first time? https://service.devtest.ringcentral.com

If it is your first time, did you receive the email which contains the link to reset your password?
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daniel-ferrara answered ·
Thanks Benjamin,

No, because  I do not know the password, I tried  Reset at Sandbox Account Portal but I do not know the childhood nickname. 
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benjamin-dean answered ·
No worries Daniel.

Could you please send me an email with your RingCentral Main Company Number to: benjamin.dean@ringcentral.com
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daniel-ferrara answered ·
9496293581
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benjamin-dean answered ·
An application was created for this sandbox account earlier today. Could you please tell me the name of this application?
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benjamin-dean answered ·
I am not trying to be difficult, merely thorough for security's sake.

Also, I am curious if you were able to login earlier today to create the application (please do still send the name of this application), why are you unable to login now?
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daniel-ferrara answered ·
I created test, but it also had the same secret question what is your childhood nickname.
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daniel-ferrara answered ·
test
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daniel-ferrara answered ·
Can you Delete Test, i am trying to login to SBX1 but I am getting this secret question I do not know? 


Please answer your security question to reset passwordWhat was your childhood nickname?

Answer  (Not case sensitive):


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daniel-ferrara answered ·
or send a password reset to my email
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