400 Bad Request - Access denied [C#, HttpWebRequest]

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alex-1957 asked May 16, '16 benjamin-dean answered Jun 8, '16

400 Bad Request - Access denied [C#, HttpWebRequest]

Hello,

We are not using SDK. We are writing our library we need to get Access Toke. So we use C# then Httpwebrequest.

After passing all instructions on API DOCs we receiving

400 Bad Request - Access denied [C#, HttpWebRequest]

Could you help us.

Thank you

getting started

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Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

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On Windows: press "Ctrl + F2" keys

Answer 1 · 2016-06-06T16:22:34Z

fabio-petito2112 answered Jun 6, '16

Thanks Benjamin for your help, now I receive a different response with different error code (400):
{
"error": "invalid_client"
"error_description": "Access Denied."
}

the credentials are the ones provided by my Dashboard after the login..

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Answer 2 · 2016-06-08T17:54:19Z

benjamin-dean answered Jun 8, '16

That error usually means that the User credentials you are using do not belong to the same application/account (which is required during the initial stages of development).

Check that the username, extension, and password, are all part of a User/Extension which is enabled and defined in your Sandbox account in the [Sandbox version] of the Online Account Portal: https://service.devtest.ringcentral.com

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