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Turning off email notification of text messages

Tags: sms, receiving sms

Jun 12, 2020 at 12:17pm • 3 replies • 0 likes

james-rael

I have disabled all email notifications on my account, yet I still receive a separate email for every text I receive through ringcentral.
I've read many other posts where people say to go into User preferences, then to Notifications; but as I said, they're literally all turned off.

John Demsher on Mar 18, 2021 at 2:35pm • 0 likes

did anyone get an answer - I have same problem

Emily Dungey on Jan 25, 2021 at 9:29am • 0 likes

I have this same issue and it is so irritating! I get 10 emails when I have a short text message exchange.

Mary-Community_Moderator on Jan 25, 2021 at 10:50am • 0 likes

Hi Emily, please send us an email at community.support@ringcentral.com so we can check on your web portal.

1 Answer

Jenn-Community_Moderator answered on Mar 19, 2021 at 7:52am

Hello everyone!

You can disable the notification through your web portal. Click HERE on how to do it. Thank you!

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