This limitation is perfectly fine with me if that's how it works...but it doesn't. We have a RingCentral account with 20 users in it. Each user has their own extension and direct number. The app attempts to authenticate as each user to get status updates on faxes. It appears that when the app get's to the 6th user it fails as we've already reached the limit by authenticating with the first 5 users in this account. I really need this fixed so that each user has the ability to authenticate without affecting the limits of other users. I've already e-mailed firstname.lastname@example.org but no one ever seems to respond when I send e-mails there.