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Company wide holiday greeting/rule

Tags: settings, admin portal

Feb 21, 2020 at 9:20am • 1 replies • 0 likes

taylor-ellis

Is there a way to mass apply a company wide holiday greeting or rule to all users/numbers? I have one set through the auto attendant but it only affects our main line. This leaves me updating another 20+ users rules when we have a holiday come around. It is very time consuming. Surely there is a better way?

1 Answer

Jenn-Community_Moderator answered on Feb 24, 2020 at 2:05pm

Hello Taylor!

You can do that if all numbers are assigned to your auto receptionist.

When you go Phone System > Auto Receptionist > IVR Settings > Custom Answering Rules.

Make sure that Called Number are enabled for all numbers.

Please let me know if you have further questions!

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