Welcome to the RingCentral Community

Make sure to review our Terms of Use and Community Guidelines.

Please note the community is currently under maintenance and is read-only.

Home » Users

Voyager Legend UC automatically answers calls on my Samsung Galaxy S9? How do I disable it?

Tags: mobile

Dec 5, 2019 at 3:35pm • 1 replies • 0 likes

mike-straszheim

When using RC phone app on Samsung Galaxy S9plus my Voyager Legend UC headset automatically answers after 1 ring. How do I disable auto answer

1 Answer

bond007dmc answered on Dec 5, 2019 at 8:01pm

Are you using Windows 10 and Plantronics Hub software? If so, the setting for auto answer is in the Hub software, and sounds like it is enabled. You can disable.

A new Community is coming to RingCentral!

Posts are currently read-only as we transition into our new platform.

We thank you for your patience
during this downtime.

Try Workflow Builder

Did you know you can easily automate tasks like responding to SMS, team messages, and more? Plus it's included with RingCentral Video and RingEX plans!

Try RingCentral Workflow Builder

PRODUCTS
RingEX
Message
Video
Phone

OPEN ECOSYSTEM
Developer Platform
APIs
Integrated Apps
App Gallery
Developer support
Games and rewards

RESOURCES
Resource center
Blog
Product Releases
Accessibility

QUICK LINKS
App Download
RingCentral App login
Admin Portal Login
Contact Sales