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Is there a way to report (via email/phone, etc) the fraudulent use of a phone line owned by RingCentral?

Tags: security

Mar 27, 2019 at 10:38am • 4 replies • 0 likes

shannon1234

Is there a way to report (via email/phone, etc) the fraudulent use of a phone line owned by RingCentral? One that is being used for fraud against RingCentral ToS?

4 Answers

shannon1234 answered on Apr 3, 2019 at 9:31am

Apologies, I was on vacation and didn't have access to my email. The number I've been wanting to report is 800-909-2927. It was initially reported to Bank of America because it was calling clients stating they had won a prize and needed personal information to claim the prize. Upon investigating, it appears the number is likely operating a scam (the information I received showed the owner has a 876 area code which is Jamaica, and a very common scam we see used for abuse) stating they are the "an claiming" department. I would like to report the number for investigation as it appears to be operating fraud to get personal information from unsuspecting victims.

saadet.swift answered on Mar 29, 2019 at 8:12am

Hey Shannon, I'm following up on this thread. Could you provide us with more details? We've made this thread Private so that only yourself & Community moderators (such as myself and Jessica) can see it. Hope to hear from you soon!

Jessica-Community_Moderator answered on Mar 27, 2019 at 12:13pm

Hi Shannon,

Can you provide more information regarding the fraudulent use? What numbers are being impacted, and in what way? Thanks!

cglassy answered on Mar 27, 2019 at 11:19am

USA-based acct | 2287 Users | 3800 DID lines | 28 sites | all Polycom VVX500 phone handsets

Saadet or Jessica if you have a KB article on how to report this - please link it here!

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