News & Announcements User Community Developer Community

Welcome to the RingCentral Community

Please note the community is currently under maintenance and is read-only.

Search
Make sure to review our Terms of Use and Community Guidelines.
  Please note the community is currently under maintenance and is read-only.
Home » Users
RingCentral (Glip) App - Loading Issue (Solved)
Tags: ringcentral app
Mar 12, 2019 at 7:33am   •   5 replies  •  0 likes
saadet.swift

Hi Everyone,


As most of you probably already know, the RC (Glip) app is having some issues this morning. Our team is aware and working very hard to fix the issue ASAP.


If you contact Support, please include Parent Case: 08408089 & Incident Number: INC-22793 in your notes.


We appreciate your patience and apologize for the inconvenience this morning!

5 Answers
answered on Mar 12, 2019 at 8:54am  
Hi Everyone!

This issue is now resolved. Please refresh your application :)

 1
answered on Mar 12, 2019 at 7:37am  
I've lost 4 years of notes, info and scheduling. Hopefully when its back up and running that will all be restored.

 1
answered on Mar 12, 2019 at 7:59am  
This reply was created from a merged topic originally titled Glip Update still an ISSUE.... Glip update wiped all previous chat and calendar basically clean slate.....HELP!!!!!

 0
answered on Mar 12, 2019 at 7:36am  
(Adding my response from the other thread that was merged)

We're seeing a loss of history in both team and individual chats. Some threads are completely empty, despite thousands of messages that should be there.


 1
answered on Mar 12, 2019 at 7:35am  
This reply was created from a merged topic originally titled Glip update at 10am?. glip was working well for me this morning 3/12 until about 10am est. when it told me to click update when prompted. I had to close my browser when i did I signed back in but no calendar or ability to do much of anything within the app. Why would the service be getting an update in the middle of the morning during a work week? It's hard to use an all in one app for my calls and schedule if I cant see my schedule or add to it.

 1



A new Community is coming to RingCentral!

Posts are currently read-only as we transition into our new platform.

We thank you for your patience
during this downtime.

Try Workflow Builder

Did you know you can easily automate tasks like responding to SMS, team messages, and more? Plus it's included with RingCentral Video and RingEX plans!

Try RingCentral Workflow Builder

PRODUCTS
RingEX
Message
Video
Phone
OPEN ECOSYSTEM
Developer Platform
APIs
Integrated Apps
App Gallery
Developer support
Games and rewards

RESOURCES
Resource center
Blog
Product Releases
Accessibility
QUICK LINKS
App Download
RingCentral App login
Admin Portal Login
Contact Sales
© 1999-2024 RingCentral, Inc. All rights reserved. Legal Privacy Notice Site Map Contact Us