We have a new developer who is trying to create a new sandbox but the "CREATE" button is not available. She contacted support who sent her an email asking her to create a support ticket for the developers. She tried doing this but their site is not allowing her to create a ticket either; she gets into a continuous loop. I spoke to support and they said that it's being worked on but that there is no ETA. We need this working. I have a staff of developers, some of them tasked to work on our RC integration, and they can't do anything.