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Is there a way for us to add roles in every users not to access the contacts?

Tags: contacts, permissions

Jan 23, 2019 at 2:39am • 2 replies • 0 likes

charmaine-eusebio

2 Answers

saadet.swift answered on Jan 28, 2019 at 9:24am

Hi charmaine, could you provide more details? Which contacts are you referring to?

cglassy answered on Jan 23, 2019 at 7:42am

USA-based acct | 2287 Users | 3800 DID lines | 28 sites | all Polycom VVX500 phone handsets

2019-01-23 It would depend on the service level for your account. Contacting your Customer Service Manager would help you determine if your account includes Custom Roles, that is what to ask about. If the account you are paying for includes Custom Roles, you can ask for assistance from Support for creating a template for all the users you want to exclude from Directory (Contacts) Access then apply it to all of them. That might be the quickest way to achieve what it sounds like you are trying to do.

https://support.ringcentral.com/article/10640-user-roles-permissions-create-custom-role.html

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