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I requested to port out our numbers a week ago. I was told it was rejected due to a "name mismatch" even though I am a super admin on the account. I believe I have corrected the issue, but I can't reach anyone to verify. I've sent several emails asking for an update on this without so much as an acknowledgement from RingCentral. I tried calling the porting area, but once I entered our number for verification, it bounced me back to the main menu. It's absolutely impossible to get any in touch with RingCentral support on this.

Hi @dawn-kraychuk , we will coordinate with the Porting Team.

I dont have any details. No one has reached out to help me with porting our numbers

Send us details like your RingCentral number or Company name.

I have also attempted to port my numberst OUT of RC and RC keeps rejecting the request.

Hi @Carlita Tolbert, please send us your details at community.support@ringcentral.com so we can check on the status.

Very simple to port in any number

very hard to port out the number need a day or two to understand how to port out

Also no more porting telephone customer support since dec 2020

I am still digging, how to port out,

Hi Mohammad,

Have you already reached out to your new provider and asked them if they already sent a request to RingCentral for porting out your numbers?

My new provider has attempted to port my numbers OUT of RC 6 times so far with all 6 being rejected. I have called personally with no resolve.

RingCentral: you promised me that the numbers I gave you would be mine to have back if I ever decided to leave. GIVE THEM BACK!!!

*Please*

I have worked with various providers over the years and I have never had so many issues and lack of support from RingCentral. This has been true right up to the end.

Hello Lorelei,

Please send us an email so we can check with the status. Email us at community.support@ringcentral.com