I'd like to follow up the feature request of mass-texting. Instead of copy and pasting one phone number at a time from a spreadsheet; is there a way where you can choose multiple cells on the Excel and paste it to Ring Central App to mass text?
@lancegentry, we have the solution you are looking for scheduling text messages. Check out usesendit.com. We are already set up to work flawless with Ring Central, and you can set the date, time and customize text messages. If you want more information or a free trial, please email me at sales@usesendit.com
I agree with the need for this.
I like RingCentral, but may move to Textbetter if this feature is not implemented soon. It is hard to believe people have been asking for this for years without it being implemented. This can be very simply done along with allowing us to slightly customize our text message (such as including the recipient's name). Here are two simple ways we could do this.
One, allow us to cut and paste a bunch of phone numbers at once to the RingCentral app for texting. Right now we have to cut and paste one number at a time, and I just did over 300 of them on one day. That's asking for carpal tunnel syndrome and there is no good reason for this.
Two, allow us to upload a spreadsheet or .csv file with two fields. The first field would be the phone number and the second field would be the text message. That would easily allow us to use our own software to customize each message, and then upload it to RingCentral for texting. This would be my number one request and I would then be very motivated to encourage other people to switch to RingCentral as well.
Both of these upgrades should be simple to implement, and would make a huge difference for those of us who use texting to communicate professionally.
Hi Lance, we have an ongoing Beta for mass SMS. To know more about this, please go to our Support site at https://support.ringcentral.com/ and search for High Volume SMS.
@Lance Gentry High Volume SMS may be something of interest to you.
Please check out this link from the Developer team on this feature.
I've seen that you've added your vote to this in the Ideas Portal as well - thank you!
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