We received a status of "blacklisted" on a RingCentral token. The reason given was "I/O operation is failed."
The app has been running for 6+ months and this is the first time I have seen this.
What does this mean, and how can we prevent this?
We received a status of "blacklisted" on a RingCentral token. The reason given was "I/O operation is failed."
The app has been running for 6+ months and this is the first time I have seen this.
What does this mean, and how can we prevent this?
Hi Lee,
Since your app has been running in the production environment, this type of problem should be addressed urgently by submitting a support ticket where our dedicated support engineers can help you more timely.
But be prepared for more information if you have such as a log file with other error code/details, your app type and authentication method (3-legged or password flow) etc.
Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.
Download RingCentral Phone for Desktop:
Tip: switch to the "sandbox mode" before logging in the app:
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