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Is there an API for call performance records for all users?

Tags: rest api, analytics and reporting

Apr 9, 2019 at 12:06am • 3 replies • 1 likes

deepak-gupta

I want to get the following information for RingCentral Office / MVP. I can get this data in the Analytics Portal today.

Total Calls
Total duration
Total Inbond
Total Outbond
Avg Calls

Is this available via API?

Suyash Joshi on Nov 3, 2021 at 4:19pm • 0 likes

let us know if you were able to use the new Call Performance Analytics API (linked below), which is just for this purpose.

2 Answers

Suyash Joshi answered on Oct 8, 2021 at 5:28pm

We have a new API now for this purpose, please see this and fill out the form to request early access if you're still interested: https://developers.ringcentral.com/guide/analytics

Phong Vu answered on Apr 9, 2019 at 8:54am

Hi Deepak,

Reed this blog and see the source code included from the link to a Github project.

https://medium.com/ringcentral-developers/visualize-your-business-communications-history-2c81f85c324a

Hope this helps.

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