As the title suggests there is a recording entry attached to a call log record which is not returning the recording meta data.
Any ideas?
Can you send your question with those recording ids on a help support ticket so our support engineers can help you better with this problem?
Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.
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Tip: switch to the "sandbox mode" before logging in the app:
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