Hey guys I just got RingCentral, I really like it. Only thing is I also have SugarCRM and none of my employees log their calls. Is there any solution that automatically adds calls to contacts and leads in the crm?
Guys following up here for all that is looking for a awesome solution to bridge your phone system to SugarCRM... I used the free trial callinize.com has and got my CRM talking to my phone system in no time at all. I love this solution so far and its going to save our company hundreds per month just in license fees and maintenance. Before finding this solution we thought about spending thousands to migrate our data to Microsoft CRM and dialer and now we can leave everything alone and just add users to our existing SuagrCRM.
While Callinize looks great for intensive applications, is there an elegant way to just sync SugarCRM contacts into RingCentral? This would be very helpful but we couldn't justify the per user cost of an additional service just for this