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john-walker asked ·

meetings plugin for outlook mac version not working

Downloaded and ran installer for RC Meetings plugin for Outlook (Mac version 15.33) but saw no evidence that it installed correctly.  Any ideas?

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david-watkins6549 answered ·
Exact same issue for me with Outlook (Mac 15.36.1) on MBPro running Sierra 10.12.5.  It appears to install successfully.  It suggests re-opening Outlook (if it was open), but I've installed with it open or close and it definitely is not doing anything at all.
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philipp-gruner answered ·
Same for me. Had it running for months but now its a no go. I read a message that this app is no longer supported because its not 64bit but it didn't tell me which one. I assume its the plugin because that's the only thing not working anymore.
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marc-hall answered ·
Same issue here... doesn't seem to do anything. This is after OS upgrade to Mojave + latest MS updates. 
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rick-walter answered ·
Same. Upgraded to Mojave and no more button to add RingCentral meeting to Outlook meeting. Is everyone else just manually creating the meeting in RingCentral and copying in the details in the meantime?
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Yep.. just copy / paste. I saw a new version of the plugin install today I THINK.. but I can't really tell if anything different happened. The plugin is still missing from Outlook. :/
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philipp-gruner answered ·
Hello? Any feedback from RC? It's been 2+ months. This is the link my Mac sends me to when I tried to reinstall the plug-in.

https://support.apple.com/en-us/HT208436
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marc-hall answered ·
Nothing works.. this thing is broken. 
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philipp-gruner answered ·
New update solved the problem. I saw another post where RC stated that their meeting platform works on Zoom's platform and they were waiting for the software to be updated to Movaje. Anyone else having this problem, download the updated plug-in by clicking on the link below:

https://success.ringcentral.com/lc/cms/downloads
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