Login service.ringcentral.com error do not have sufficient permissions to access this service.
I recently started service with RC, my app is approved in production "active in production". But when i trying login at
https://service.ringcentral.com/login/enter.html?s=1210&localeId=en_US with my account, i get a message like this:
"Sorry, you do not have sufficient permissions to access this service."
How cant fix this problem? Everything ok in sandbox.
I assumed that your developer account is the free-tier developer account. If that is the case, then you can only login to your developer account via
https://service.devtest.ringcentral.com or simply come to the developer portal at
https://developer.ringcentral.com and click on the "Sign in | Sign up" button then click the "Sign In" button, which will redirect you to login the right account based on your account type.
Let me know if you are a RingCentral customer under Standard, Premium or Enterprise plan, but still cannot login directly via
My glip account via
https://service.ringcentral.com was working well till about 5 days back and now starting to show me this error - "Sorry, you do not have sufficient permissions to access this service."
This happens only on my laptop browser but my mobile app is working fine and I am also getting email notifications for messages sent on my account.