Trying to calculate if we improved on hold times. I see the live reports but need it for a monthly report for a meeting.
Trying to calculate if we improved on hold times. I see the live reports but need it for a monthly report for a meeting.
Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.
Download RingCentral Phone for Desktop:
Tip: switch to the "sandbox mode" before logging in the app:
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