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michael-arndt1083 asked

Track calls to a phone number on a website. Any third party tools that do this as well but can be used with other sources besides Adwords?

This isn't a Ringcentral question per se but I wanted to know if there's any tools that integrate with Ringcentral that could do this.

Here's a video from Google Adwords of what I'm trying to accomplish https://youtu.be/1HY-8HBQMk0?t=107 (linked to the relevant time).

This video is from this article https://support.google.com/google-ads/answer/6100664 (a more specific article can be found here https://support.google.com/google-ads/answer/6095883)

So this seems to use a javascript code that changes the phone number on your website so we can track calls that originate from Adwords.

Is there a third-party tool and allow me to use this with other sources? Like if our yelp page links to our website using a URL like www.website.com/telephonesource&=yelp it would then display a call tracking number specific to Yelp?

We already have the call source numbers. I just don't have the tool that would modify the website to show the right number based on the source.


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0 Answers

Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

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  • On Windows: press "Ctrl + F2" keys