question

jeff-secord avatar image
jeff-secord asked ·

Webhook renewal and subscription returns "Login to extension required"

Hi Everyone,

We had a script in PHP that is running since April to renew a subscription for a webhook.

However, it started to throw an error Yesterday "Login to extension required", no changes in the code were made.

That's not a problem with login in the script because if I change the API call from subscription to
call-log for example it work just fine.

Any thoughts?

Thanks.

topic-default
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

1 Answer

· Write an Answer
Phong Vu avatar image
Phong Vu answered ·
Hi Jeff,

If your code has been working for a long time, it could be a temporary problem. Please check it again to see if the problem still persists and let me know. Meanwhile, I will try to test it. But I might not be able to detect the problem it it was a temporary issue.

Thanks,
+ Phong
1 comment Share
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Hi Phong,

I can reproduce the issue when I try to add a Glip bot in prod env.
0 Likes 0 · ·

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.