question

sagar-tanti11865 asked Sep 19, '18

SIP/2.0 500 Internal Server Error when making voice call

when ever i make call using demo project provided by Ring central to make a voice call.

the receiver device gets the call , it rings but gets disconnected after 2 secs automatically.

and i get error

Wed Sep 19 2018 19:14:53 GMT+0530 (India Standard Time) | sip.transport | received Web Socket text message:

SIP/2.0 500 Internal Server Error

Via: SIP/2.0/WSS qclr3m3j2mrg.invalid;rport=31606;received=10.48.20.10;branch=z9hG4bK9756497

Call-ID: bv9oo63dnsn4akt209ef

CSeq: 5461 INVITE

Content-Length: 0

so want to know why am i getting this error.

sdk

1 |3000

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Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app: