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nibu-eapen avatar image
nibu-eapen asked ·

In order to call this API endpoint for another extension, user needs to have [OutboundSMS] permission granted with extended scope

I'm getting following error when trying to send sms from phone number assigned to one user in the sandbox account.  Sorry, I don't see any permission called OutboundSMS.
Exception: In order to call this API endpoint for another extension, user needs to have [OutboundSMS] permission granted with extended scope  SDK HTTP Error at https://platform.devtest.ringcentral.com/restapi/v1.0/account/~/extension/244711004/sms  Response text: {    "errorCode" : "FeatureNotAvailable",    "message" : "In order to call this API endpoint for another extension, user needs to have [OutboundSMS] permission granted with extended scope",    "errors" : [ {      "errorCode" : "CMN-419",      "message" : "In order to call this API endpoint for another extension, user needs to have [OutboundSMS] permission granted with extended scope",      "permissionsName" : "OutboundSMS"    } ],    "permissionsName" : "OutboundSMS"  }

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Phong Vu avatar image
Phong Vu answered ·
Hi Nibu,

The error reason is misleading. I guess that you login with the admin user and try to send SMS on behalf of another extension from one of the phone number of that extension. That is not possible at all. You can only send SMS from phone numbers belong to the extension you currently log in.

Let me know if that is not the case so I can investigate further.

+ Phong
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