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Hide or administer company contacts

Tags: admin portal, ringcentral app

Apr 9, 2024 at 1:36pm • 1 replies • 0 likes

Carlos Cruz

Hi, I'm new to RC. Created our account today and synced our Microsoft 365 contacts but it brings hidden GAL accounts as well as disabled and guests. How can this be managed? looked at the admin portal and did not find a way to filter it. Tried to open a case but it says I don't have the correct admin rights even when I'm super admin.

Mary-Community_Moderator on Apr 23, 2024 at 8:23am • 0 likes

Hi @Carlos Cruz, do you still need assitance with this? I'll help you submit a ticket.

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