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Line Pick Up

Tags: call handling, conferencing

Mar 26, 2024 at 8:19am • 1 replies • 0 likes

Brett Rush

At my old company, we had a feature where we could directly pick up someone's line by clicking the button next to their name on the sidecar/phone screen and join their conversation without anyone having to conference the lines.

Is that feature available on RingCentral? We would like to use it at my new company.

1 Answer

mark Brown answered on Mar 29, 2024 at 7:30am

See Here

https://support.ringcentral.com/article-v2/Monitoring-live-calls-in-the-RingCentral-app.html?brand=RingCentral&product=RingEX&language=en_US#

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