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MVP license without DID

Tags: mvp, phone numbers

Mar 19, 2024 at 10:30am • 2 replies • 1 likes

Ryan Buffa

There should be a way to assign an MVP license without a DID number. We have people that do not need to receive direct calls but need a fully featured MVP account. I would like the ability to create MVP accounts with extensions only.

2 Answers

Eric Olsen answered on Apr 13, 2024 at 2:48pm

What you're looking for is a Video Pro license. This provides the Messaging and Video aspects of the MVP license minus the phone. You can still use the license to extension dial internally, however if the user makes a certain number of outbound phone calls, RC will assign a phone number and an MVP license.

Peter Canon answered on Mar 26, 2024 at 8:00am

You can treat number as extension only if you don't publish the number to the directory. This way there should only be the extension that is facing outward. We run a small call center using call queues and number this way.

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