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Is there any way an incoming called can leave a voicemail directly, without waiting for the call to ring?

Tags: voice mail, call handling

Mar 1, 2024 at 12:05pm • 2 replies • 0 likes

Roth IT

When someone from outside our organization calls in, is there a way for the caller to send their own call straight to voicemail? We have an answering service that helps us answer calls and we want them to try to transfer calls to us when possible, but there are times when it would be better for them to just send the call straight to our voicemail.

Mary-Community_Moderator on Mar 1, 2024 at 3:13pm • 0 likes

This feature is currently unavailable, @Roth. You can submit a request for it in our Ideas Portal at https://ideas.ringcentral.com/.

1 Answer

Welcome answered on Mar 1, 2024 at 3:39pm

while ringing press # to go straight to voicemail.

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