What if the User who created the JWT Token gets removed from the account?
Feb 20, 2024 at 11:39am • 1 replies • 0 likes
Vineskills Team
Hello,
Does anyone know what happens if the User who generated the JWT Token for our application was removed from the client's account? WIll that JWT token stop giving us access?
Thank you!
1 Answer
answered on Feb 20, 2024 at 12:07pm
In that case, any JWT token associated with that user will be revoked/deleted. Authenticate an app with those JWT tokens will simply fail.
1
on Mar 1, 2024 at 7:30pm • 0 likes
Is there a way to create a token which is not tied to a specific user if our application requires it?
Thank you!
on Mar 2, 2024 at 8:01am • 0 likes
Unfortunately no. A JWT token represents a particular user, and it is for authenticating that user to get an access token. In RingCentral platform, an access token is generated for an extension with the access right within the user role. Thus, there is no generic JWT token.
on Mar 3, 2024 at 7:33pm • 0 likes
So the only "solution" to this would be to create a "user" that is not actually a person so that it would never be necessary to disable that "user" for security reasons if that person were to leave the company?
Thank you!
on Mar 4, 2024 at 7:54am • 0 likes
It depends on what you'd use the JWT token for. If it's just for reading the call log, reading the message store etc. then just create a virtual extension and assign the right role to the extension.
on Mar 4, 2024 at 8:56am • 0 likes
Sending faxes and retrieving their statuses...
Thank you!
on Feb 23, 2024 at 4:59am • 0 likes
Thank you so much Phong Vu!
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