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AT&T Office@Hand Calls Going Straight to Voicemail

Tags: call handling

Feb 9, 2024 at 6:08am • 1 replies • 0 likes

Tim Tickle

We have several users who have reported that recently calls going to their Office@Hand app are going straight to voicemail. Despite having the app running on their mobile device, and their laptop. No DND is set, no special call handling or forwarding rules are set. The only solution is that once this starts happening they have to reinstall the apps and it works fine for a few days, then triggers again.

This isn't happening to just one person, this is happening to multiple people. Has anyone else experienced this?

Mary-Community_Moderator on Feb 9, 2024 at 10:26am • 0 likes

Hi @Tim Tickle, please reach out to ATT Office@Hand support for assistance.

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