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The Skill Performance Prior Month by Skillset totals
Tags: analytics and reporting
Feb 7, 2024 at 7:18am   •   0 replies  •  0 likes
Sarah Aitken

The totals don't add up to the numbers in the columns. For example, the Grand Total for the Queued calls shows 8,886 but when I add up the numbers in Excel, I get 8,951.



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