question

Mumtaj H avatar image
Mumtaj H asked Samyukta Bharadwaj answered

how to Send SMS message using API

Hi Team,

I am using the SendBox Account to send the sms in RingCentral. then i get this error.

1707129608908.png

this is a url for testing the API


https://platform.devtest.ringcentral.com/restapi/v1.0/account/accountId/extension/extensionId/sms


sms and text messagingsending sms
1707129608908.png (19.2 KiB)
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1 Answer

Samyukta Bharadwaj avatar image
Samyukta Bharadwaj answered

Hi Mumtaj,

Due to recent carrier regulations, sandbox numbers in free accounts no longer have the capability to send sms.

If you have a paid account, we would recommend you to use that going forward or upgrade to a paid RingCentral account .

should you still face this in an upgraded account, please confirm that you are TCR registered. After this if you still are unable to send sms in sandbox associated with an upgraded account, please feel free to submit a dev support ticket

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys