What API url should be used for getting call logs for entire company, not specific extension?
Jan 31, 2024 at 12:50pm • 1 replies • 0 likes
Tommy Morrissey
I'm trying to find in the documentation what API to use but none of them seem to work for the exact set-up we have/RingCentral provided us. I am using an access token method via https://engage.ringcentral.com/api/auth/login/admin? but when I go to get call logs from https://platform.ringcentral.com/restapi/v1.0/account I am getting a 401 error saying I'm not 'authorized' I am using the highest level admin account according to our RingCentral reps. How do I not have 'authorization'? What am I doing wrong?
1 Answer
answered on Feb 8, 2024 at 8:04am
Call this API. Remember that only a super admin or a user with proper custom user permission can access the account level call log.
Read this article to learn more.
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