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Can't apply to production

Tags: bug

Jan 23, 2024 at 1:22am • 3 replies • 0 likes

Erwan KERZREHO

Hello,

Having met the requirement to upgrade to production I'm stuck on the 2nd step, (I asked to remove OAuth since I used JWT)

I don't have an answer on the case I created (and escalated) and it's starting to get urgent on my end to upgrade this to production

Do you have any idea how I can upgrade to production despite the UI being stuck ?

Thanks !

3 Answers

Erwan KERZREHO answered on Jan 29, 2024 at 12:47am

Case id : 21182198
Client Id : 5HCEviKpdDXdz1DLkxKZsc

Do you have the right to upgrade it directly to production ? Or Can you give me the contact of someone who can ?

Thanks !

Phong Vu on Feb 8, 2024 at 7:18am • 0 likes

sorry for the delay. Your app is graduated now!

Erwan KERZREHO answered on Jan 25, 2024 at 12:05am

Hello,

The case number is 21182198 and where can I get the client id ?

Thanks

Phong Vu on Jan 26, 2024 at 7:03am • 0 likes

If you have the case number, you can continue to ask the supporter to show you how to get the client id.

Phong Vu answered on Jan 23, 2024 at 8:45am

What is your app client id? Do you also have the support case number?

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