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Unable to Start or Join meeting - MacBook Pro M3

Tags: meetings

Jan 21, 2024 at 5:12pm • 1 replies • 0 likes

Daniel Ziegler

Hi,

I am running into an issue where I am unable to start or join a meeting on my new MacBook Pro M3.

When I click Join Meeting or Start Meeting, the message pops up saying 'joining' or 'starting', but then just hangs - the meeting window does not open.

I have deleted and reinstalled the app, shut down and restarted the MacBook, and have tried to change setting to use RingCentral Video rather than RingCentral Meetings - but nothing has worked.

Has anyone experienced similar on a Mac and have any information?

1 Answer

Rob Messer answered on Mar 20, 2024 at 4:08pm

I've had similar problems on a new MacBook Pro. @Daniel Ziegler , were you ever able to get it working for you?

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