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altaf-rehman avatar image
altaf-rehman asked ·

Cannot create meetings in developer sandbox account

Hi,

I'm using the sandbox account   https://service.devtest.ringcentral.com for testing api.
I tried to create meeting using API, but I'm getting this error
[errorCode] => CMN-408   [message] => [Meetings] permission required    I have granted my app the permission to access and update Meetings. but still no luck.  
Also there is not option for meetings in UI too.
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ak avatar image
ak answered ·
What is the meetingType that you are trying to create? Could you provide the API request ( including the HTTP body)? 
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altaf-rehman avatar image
altaf-rehman answered ·
Please see below Request and Response

Curl

curl -X GET --header "Accept: application/json" --header "Authorization: Bearer U0pDMTFQMDFQQVMwMHxBQURpeTJNM

Request URL
https://platform.devtest.ringcentral.com/restapi/v1.0/account/~/extension/~/meeting

Response Body
{   "errorCode": "CMN-408",   "message": "[Meetings] permission required",   "errors": [     {       "errorCode": "CMN-408",       "message": "[Meetings] permission required",       "permissionName": "Meetings"     }   ],   "permissionName": "Meetings" }

Response Code 403

Response Headers
{
                 
"date": "Fri, 29 Sep 2017 07:56:45 GMT",
"x-rate-limit-limit": "50",
"routingkey": "SJC11P01PAS02",
"x-rate-limit-remaining": "49",
"content-length": "247",
"rcrequestid": "bd5277fe-a4eb-11e7-a9b5-005056bb594d",
"content-language": "en-US",
"x-rate-limit-group": "light",
"content-type": "application/json;charset=UTF-8",
"x-rate-limit-window": "60" }
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ak avatar image
ak answered ·
The HTTP method you are using is a GET. 

Kindly refer to this link to see how to 'Create Meeting' using the API's :
https://developers.ringcentral.com/api-explorer/latest/index.html#/!/Meetings_%5BBeta%5D/createMeeti...

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altaf-rehman answered ·
It's just an example of getting meetings list. I'm getting the same error when try to create meeting with POST endpoint
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Phong Vu avatar image
Phong Vu answered ·
Hi Altaf,

You got that error because your sandbox account is not enabled to access meetings feature.
Can you let us know the type of your account. Is it a free developer account or are you a RingCentral customer/partner?

Kind regards,
Phong
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Hi Phong,

Thank you for your reply, I'm using free developer account. Can you please tell me how do I enable Meeting feature in free account? 
0 Likes 0 · ·
Hi Altaf,

I enabled the medium meeting size your your dev account. Please try again and let me know if you still face problems.

+ Phong
1 Like 1 · ·
Thank you so much, I can see meetings now
0 Likes 0 · ·
Hi, i am facing the same issue can you please enable meetings on my developer account as well.

Thanks and best regards
0 Likes 0 · ·
Hi Mustafa,

Can you provide your account info (main company number or the email address associated with your sandbox account so I can enable the feature for you.

+ Phong
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Michael Fishweicher answered ·

I don't even see a Meetings section in my Sandbox developer environment.

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People talk about this and you don't see it?

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