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Add "substitute caller IDs/forwarded number" via the API?

Tags: rest api, phone numbers, porting and number transfer

Jan 5, 2024 at 1:15am • 3 replies • 0 likes

Ross

Hi, I know it is possible to add Phone Numbers to the Inventory via the API but is it possible to add a Phone Number to the account as a "substitute caller IDs/forwarded number" via the API?

In Service, these are added via the "Add substitute caller IDs/forwarded numbers" link but there is a max of 20 per upload. I have several thousand to add so hoping to automate.

Phong Vu on Jan 5, 2024 at 9:14am • 0 likes

Can you help taking and posting a small screenshot of the area on the admin portal where you can upload max 20 numbers. I will try to check from the platform API when I know where exactly it is on the admin portal.

2 Answers

Phong Vu answered on Jan 8, 2024 at 9:55am

Thanks for the clarification.

It might be possible but you have to submit a dev support ticket with your account details so the support team can assess the requirement and help you.

Ross answered on Jan 8, 2024 at 1:17am

Hey, thanks for the reply. Sure.

Under Phone System -> All Numbers -> the three dots next to Add number bring up a sub-menu where you can request to Add a substitute caller ID/ forwarded number (1st image). Clicking that link sends you to the Add substitute caller ID/forwarded number form (2nd image)

The form only allows for us to upload 20 DDI's at a time, its that I want to automate...

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