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CSR Download for Port Out of RingCentral

Tags: porting and number transfer

Dec 8, 2023 at 12:52pm • 1 replies • 0 likes

Susan Pieroni

I am trying to download a CSR for porting numbers out of RingCentral. The instructions titled "Downloading your Customer Service Record in the RingCentral online account" with a last update of January 11, 2023 states there is a "CSR for porting out Download" option. I have followed the path provided - Admin Portal > Phone System > Phone Numbers > All Numbers and am not seeing the CSR for porting out Download option.

Every search that I do leads me to this same article. Is there another place the CSR download has moved to?

Thank you

1 Answer

tak-it1 answered on Dec 10, 2023 at 5:26pm

They got rid of that. But, it didn't really provide any more info than what you already have access to.

You can use the "Download all numbers" option in Phone Numbers and it gives the same information. Your bill will also show you your account number when porting out, along with the signatory.

Springfield Branch Gershman Mortgage on Jan 9, 2024 at 9:06am • 0 likes

The download all numbers option doesn't provide any of the address info you need to port out.

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