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Voicemail-to-text for IVR voicemails?

Tags: voicemail

Oct 16, 2023 at 6:46am • 1 replies • 0 likes

Devon Lemay

I understand that we have voicemail transcription for our extensions, but what about IVRs? Under the MVP settings, we do not have queues created, just individual IVRs on the RingCX platform. Is there an option or setting that I am just missing?

Mary-Community_Moderator on Oct 17, 2023 at 8:57am • 0 likes

I'm sorry, Devon, but this feature is currently not available. However, you can go to https://ideas.ringcentral.com/ and add a feature request. Our team regularly reviews these requests and tries to implement them in the future updates.

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