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What version of RingCentral Embeddable do I use for WebSocket support?

Tags: embeddable, app

Sep 11, 2023 at 9:26am • 1 replies • 0 likes

Ext 45211

Hello,

we are using the ringcentral embeddable project V1.8.7 (https://github.com/ringcentral/ringcentral-embeddable) and customizing for our needs. We recently got the communication from Ring central that PubNub push notificaitons will be discontinued. Please let me know the plans to handle the same in ringcentral-embeddable project so that we can migrate to new version.

Thanks

1 Answer

Byrne Reese answered on Sep 11, 2023 at 4:10pm

Yes. Please upgrade to the latest build of RingCentral Embeddable. Versions 1.9 and greater have support for both PubNub and Websockets. It will first try to use WebSockets, and if it is unable to create a subscription (typically because of a missing app scope), then it will failover to PubNub.

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