How to access conversation insights
Sep 3, 2023 at 10:34pm • 0 replies • 0 likes
Developer Account
Hi
We are currently evaluating the capabilities we can leverage from the RingCentral platform on integrating it with Salesforce's High Velocity Sales (HVS). We are interested to know the feasibility of initiating actions on voice orvideocalls after integrating with High Velocity Sales cadences. Also we want to know about RingCentral voice and video set up via Einstein Conversation Insights. Are there any predefined integration points or APIs that allow HVS to interact with the RingCentral platform for such call-related actions? Could you please provide insights on feasibility and development effort required to integrate voice and video call actions through High Velocity Sales? We appreciate your time and expertise in addressing our inquiries. We eagerly await your response and thank you for your support
Thanks
A new Community is coming to RingCentral!
Posts are currently read-only as we transition into our new platform.
We thank you for your patience
during this downtime.
Try Workflow Builder
Did you know you can easily automate tasks like responding to SMS, team messages, and more? Plus it's included with RingCentral Video and RingEX plans!
Try RingCentral Workflow Builder
