question

ashok-gupta avatar image
ashok-gupta asked ·

Resource for parameter [extensionId] is not found

Hi,

i am facing issue on getting sms,voicemail and missed call notification it gives out error response "Resource for parameter [extensionId] is not found"  i have 15 extensions id's on which i am getting this issue only on single extensionId i.e '2086674004' can you please tell me how can i fix this issue?

topic-default
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

1 Answer

· Write an Answer
igor-bebin avatar image
igor-bebin answered ·
Hi Ashok,

Extension with ID '2086674004' doesn't exist.

Please make sure you're using existing extension IDs from your Production account, I can see a lot of requests to different APIs with above ID and most of them are failed with HTTP 404.

If you could provide more details of what you're trying to achieve, we can help to resolve it. 

Thanks,
Igor

2 comments Share
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Thanx  for reply Igor.
can you please tell me, Is 2083956004 extension id exists?

0 Likes 0 · ·
You can use Extension List API to get the list of extension IDs for your account, see  https://developers.ringcentral.com/api-docs/latest/index.html#!#RefExtensionList.html

Can confirm that above extension belongs to your account. 

Thanks,
Igor
1 Like 1 · ·

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.